Returns & Exchanges
At Qwertykeys, we strive for perfection in every keystroke, but if you are not satisfied with your purchase, you may return eligible products within 14 days of delivery. All items must be in their original packaging and unused condition to qualify for a full refund or exchange.
Initiate Your Request
Log into your account and navigate to your order history to select the items you wish to return and submit a formal request.
Prepare the Package
Carefully pack the electronics in their original manufacturer box, ensuring all keycaps, cables, and accessories are included to avoid restocking fees.
Ship the Item
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location within 7 business days.
Inspection and Refund
Once our technicians verify the hardware's condition, your refund will be processed to your original payment method within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing